Disclaimers and Terms of Use
Website
This section contains the disclaimers and terms of use applicable to the use of this website. By accessing this website and any of the pages, you are representing that you have understood and accepted the disclaimers and the terms of use set out herein.
The information included on this website does not constitute an offer or invitation to sell or the solicitation of an offer or invitation to purchase or subscribe for units in Prosperity REIT ("Units") in Hong Kong or in any other jurisdiction. This website is not directed to any person in any jurisdiction where (by reason of that person’s nationality, residence or otherwise) the publication or availability of this website is prohibited. Persons in respect of whom such prohibitions apply must not access this website. It is the responsibility of the person accessing the information contained herein to observe all applicable laws and regulations of their relevant jurisdiction. By accessing this website, you are representing and warranting that the applicable laws and regulations of your jurisdiction allow you to access the information.
The value of Units and the income from them, if any, may fall as well as rise from time to time. Units are not obligations of, deposits in, or guaranteed by, ESR Asset Management (Prosperity) Limited (the "REIT Manager") (as manager of Prosperity REIT), HSBC Institutional Trust Services (Asia) Limited (as the trustee of Prosperity REIT) or any of their affiliates. An investment in Units is subject to investment risks, including the possible loss of the principal amount invested. Investors have no right to request the REIT Manager to redeem their Units. It is intended that holders of Units may only deal in their Units through trading on The Stock Exchange of Hong Kong Limited (the "HKSE"). Listing of the Units on the HKSE does not guarantee a liquid market for the Units.
The REIT Manager, its directors, employees and associates make no representation or warranty as to the accuracy, suitability or completeness of the information contained in this website and no liability in respect of any errors or omissions (including any third party liability) is accepted by the REIT Manager or its directors, employees and associates. Nothing contained herein is, or shall be relied on, as a promise or forecast as to the future. In particular, where information in this website has been extracted from public sources, the REIT Manager accepts no responsibilities in respect of such information.
The REIT Manager shall not be held liable for any damages, losses or expenses of any kind, whether direct, indirect, special, consequential or incidental, arising out of or in connection with your access to, use of or browsing on this website. In this regard, all warranties or representations of any kind, whether express or implied by law, equity or statutes, are excluded to the extent permissible under the applicable law.
This website may contain hyperlinks to websites which are not maintained by the REIT Manager. The REIT Manager is not responsible for the contents of those websites, and shall not be liable for any damages or loss arising from access to those websites or use of or reliance on the contents contained in those websites. Any use of the hyperlinks and access to such websites are solely at your own risk.
All copyright, patent, intellectual and other property rights in information contained herein is owned by the REIT Manager or other third parties. No rights of any kind are licensed or assigned or shall otherwise pass to persons accessing such information. Under no circumstances should information contained herein or any part of it be copied, reproduced or redistributed.
In the event of any inconsistency between the English and Chinese versions of this website, the English version shall prevail.
These terms of use shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Mobile application - PREIT 808
Definitions
Unless otherwise defined, these terms should have the following meanings:
• “Application” or “App” means this Prosperity REIT Tenant mobile application.
• “PREIT”, “we”, “us” or “our” means ESR Asset Management (Prosperity) Limited as manager of Prosperity REIT, the owner of this Application.
• “User”, “you” or “your” means a person or entity that is registered with this Application.
Downloading, installing, accessing or otherwise using this Tenant Application (the "App") constitutes acceptance of these terms of use (“Terms”), which may be revised by ESR Asset Management (Prosperity) Limited as manager of Prosperity REIT ("PREIT", "we", "us" and "our" shall be construed accordingly) from time to time without notice to you, and is binding agreement between the user ("User", "you", "your") and PREIT governing the use of this App. If you do not agree to these Terms, you should not use and should uninstall this App immediately.
By downloading or using the App, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the App. You are not allowed to copy or modify the App, any part of the App, or our trademarks in any way. You are not allowed to attempt to extract the source code of the App, and you also should not try to translate the App into other languages or make derivative versions. The App itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, shall belong to PREIT.
The App may contain links to other websites and resources provided by third parties. If you click on any of these advertisements or hyperlinks, you may leave our App for another location. At any other website, we are not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. You are advised to refer to the Terms of Use of that other location.
Registration
1.1. In order to be registered as a user of the App, you need to complete all mandatory fields in the online registration form and click to agree the Terms of Use and Privacy Policy. The registration process may require that you provide the following information: name, mobile number, email address, invitation code and password; and (ii) verify your email address by receiving a validation link to activate the account. A registered email address serves as the unique identifier in the App. One email address can be registered for one time. For details of the ways in which we may use your personal data, please refer to our Privacy Policy.
1.2. You warrant and represent that all the information you provide to us upon registration is true, accurate and complete.
1.3. You agree to notify us immediately by submission of the application form (in hard copy form) upon new registration and subsequent change of the information of the Admin. user. To the extent permitted by law, we shall not be liable for any claim, demand, liability or action resulting from your omission, negligence and/or failure to supply us with your information and the accuracy and completeness of those information.
1.4. Please note that Reward Points will only be calculated and accumulated after your installation of the App, opening and registering as a user.
1.5. Certain functions, including but not limited to, extra-hour air-conditioning, large quantity delivery of goods, roof garden booking, reward scheme associated with your leased premises, handover documents and invitation code, etc. can be accessed by an Admin. user only.
Safety and Security of Account and Password
2.1. The Account is personal to you, and except expressly permitted under these Terms of Use, the Account cannot be sold, transferred or assigned to, or shared with family, friends or others. If your Account encounters any error when logging-in or while in use, you may contact our property’s Service Centre.
2.2. It is your responsibility to ensure the safe custody and security of your Account and password. We shall not be liable for any loss or damage suffered directly or indirectly by you as a result of and/or in relation to a lost or stolen mobile phone installed with your Account and/or the unauthorised use of your Account or disclosure of your password.
Cancellation or Termination of Account
3.1. We reserve the right to terminate your Account if we determine in our sole discretion that you have violated these Terms of Use, or that the use of your Account is unauthorised, fraudulent or otherwise unlawful.
3.2. We reserve the right to terminate, discontinue, modify or cancel Reward Scheme at any time and in our sole discretion without notice to you.
General
4.1. If your Account is left idle for 36 months, it may be deactivated and your personal information will also be deleted from our system. If you wish to use the App again, you are required to register for a new Account.
4.2. At times when the App may not be operational (e.g. due to system update, breakdown of communication networks, electricity networks, etc.), we will take all reasonable steps to ensure that the App will resume service as soon as possible after the scheduled maintenance or breakdown.
4.3. With respect to our responsibility for your use of the App, when you are using the App, it is important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we may rely on third parties to provide information to us so that we can make it available to you. We accept no liability for any loss, direct or indirect, you experience as a result of relying wholly on the functionality of the App.
4.4. We may provide you with new services associated with your Account from time to time, and these new services will also be governed by these Terms of Use in addition to any other terms and conditions applicable to the specific services.
4.5. In the event that we plan to terminate Reward Scheme, we endeavor to give you a reasonable period of notice by posting the notice in this App or through such other means/channels that we deem appropriate. Reward Points not collected by the termination date will be forfeited and will not be refunded/recoverable.
4.6. Any failure or delay by us to act in relation to a breach of these Terms of Use by you does not waive our right to take action in respect of the said breach and any similar breach of these Terms of Use by you in the future.
4.7. We may amend or update this Terms of Use from time to time without prior notice. In case of discrepancies between the English and Chinese versions in respect of all or any part of this Terms of Use, the English version shall prevail.
These terms and conditions are effective as of 1 October 2022.
Privacy
This Tenant Application (the "App") is operated by ESR Asset Management (Prosperity) Limited as manager of Prosperity REIT ("PREIT" or "we" and "us" and "our" shall be construed accordingly).
This page is used to inform users ("users", "you", "your") regarding our policies with the collection, use, and disclosure of Personal Information if anyone decide to use the App. If you choose to use the App, then you agree to the collection and use of information in relation to this policy.
The Personal Information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.
We are committed to processing your information in accordance with the required standards. This includes protecting your privacy and ensuring the security of your information in compliance with, in particular and where applicable, the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (the “Ordinance”).
Any personal data provided may be transferred to other parties if it is necessary for us to comply with the applicable legal or regulatory requirements, or orders of competent authorities in Hong Kong or other jurisdictions.
Subject to the provisions of the Ordinance, you have a right of access and correction with respect to your personal data. If you want to access or correct your personal data, you can contact Site-in-Charge at Service Centre.
The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which are accessible at the App unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using the App, we may require you to provide us with certain personally identifiable information, such as name, contact number and email address. The information that we request will be retained by us and used for contacts relating to the App and the daily administration of management matters.
Information Transfer and Disclosure
Your information will be kept confidential but we may transfer or disclose such personal data to our contractors under a duty of confidentiality to us who provide administrative, telecommunications, computer, data processing or other services to us in connection with management, operation and maintenance of the system with the purpose of personal information collection.
Information Retention
We will retain your information in compliance with the Ordinance where applicable, and cover the following principles:
a. Information will only be retained for as long as is necessary to fulfil the original or directly related purposes for which it was collected, unless the information is also retained to satisfy any applicable legal, regulatory or contractual obligations.
b. Information is purged from our electronic, manual and other filing systems based on the above criteria and our internal procedures.
Use of Cookies
This App uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” for tracking and examining usage of this App in order to prepare analytical reports and to monitor traffic in this App, as well as to improve, customize and enhance your browsing experience.
Users can share this App in other social networking sites such as Facebook, Instagram and WeChat. We do not control these cookies and you should check the relevant third-party websites to see how your information is used and how to opt-out.
Users may choose to reject all or some cookies at any time by changing the setting of your web browser on your device. However, please be aware that you will not be able to use some of the functions of this App if you choose to delete or restrict cookies.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our service;
• To provide the service on our behalf;
• To perform service-related services; or
• To assist us in analyzing how our service is used.
We want to inform users of this App that these third parties may have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
The App may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us.
Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
In case of discrepancies between the English and Chinese versions in respect of all or any part of this Privacy Policy, the English version shall prevail.