Stakeholder Engagement

Stakeholder Engagement and Materiality Assessment

Communication with Stakeholders

We address the issues brought about from stakeholders (unitholders, tenants, vendors, service providers, suppliers, employees, and the wider community) and appreciate their comments. By involving them in our decision-making process, we hope to strengthen our relationship with them. Their valuable input has been included into our long-term sustainability strategies.

Materiality Assessment

Our long-term sustainability strategy was created according to our materiality analysis that helped us identify and gain a deeper understanding of the ESG problems that were most important to us. On top of a stakeholders survey conducted to gauge their perceptions of the significance of ESG issues in 2020, we engaged a third-party consultant for the second consecutive year to undertake benchmarking against the materiality matrix of industry peers, while taking market trends into account. The finalised matrix was approved by the Board and served as a reference for this Report. To ensure that the materiality matrix is relevant to our company and stakeholders, we will continue to review and update it on a regular basis.

  1. Energy efficiency
  2. Greenhouse gas (GHG) emissions reduction
  3. Waste management
  4. Water management
  5. Climate change
  6. Green building design and infrastructure
Social — Employment and Labor
Social —
Employment and Labor
  1. Equal opportunities, anti-discrimination and inclusivity at workplace
  2. Employment relations and labor standards
  3. Training and development
  4. Occupational healthand safety
Social — Community
Social —
  1. Community investment and engagement
Governance — Operating Practices
Governance —
Operating Practices
  1. Business ethics
  2. Data privacy protection or tenants
  3. Supply chain management
  4. Tenant satisfaction
  5. Tenant health and safety